We will check with factory for the lates version, will let you know when it is ready to use. Please try to use the V20.4.1 version for V1 & Hex-V2 here is the download link for V20.4.1 What is the Solution? Latest version still 20.4.2 not very stable for working. Actually the serial number shown in the software comes from the hardware, but in this case, the hardware is a 'clone' and the serial number shown by the software will reflect that if one knows what to look. If needed, the Port Test will mention an update is required, and when you click OK, a new window with an update button will appear. The licence is held in the hardware interface not the software, so the serial number shown in the software doesnt matter Click to expand. With VCDS 11.11.4, the firmware version is updated to 1.92 for the HEX-USB+CAN interfaces. It seems the software can not be update, when update, below happen: To do the firmware update, the interface must be plugged up to a car when doing the Port Test. received feedback from customer that since upate to the latest version 20.4.2, interface no longer work, said incorrect firmware. Both vcds & hex v2 support update online. In Config when looking for networks, there is nothing - not the 6-10 wifi networks seen by any device in our driveway or house. I just get Port Status: OK, Interface: Not Found. With NET Test, Config, Registration, etc. For a licensed cable you need to connect it to the car for the software to see the serial number, which is then stored by the software. In short, I have been unable to get any connection out from the VCDS software to the Internet. The port will be found, as was the case in OPs post, as this is powered by the computer. Clone vcds interface is an intellegent and inexpensive diagnostic tool for vag group, supports auto scan,read and clear fault code, read DTCs, matching and hidden flashing etc. The interface in the cable is powered from the car, so it will not be found if the ignition is off.

Vcds interface not found fix